Wood Insert

About Us

A brief Pacific Fireplaces History

Pacific Fireplaces is a locally owned, second-generation family business established in 1999 in Victoria, BC. We began as the first and only company exclusively selling and installing Dimplex Electric Fireplaces. However, with Don’s extensive experience in the wood and gas fireplace industry, we knew we could do more. In 2008, Don & Bonnie’s son Chad joined the team, and we expanded to include a locally manufactured brand of wood and gas fireplaces in 2012, Enviro Fireplaces.

We’ve earned a great reputation for our expertise and follow-up service on the products we carry, thanks in large part to Chad’s extensive technical background and our well-trained staff. In 2021, Don & Bonnie retired, and Chad and his wife Vivien took over ownership and operations completely.

Our staff’s background in trades and refrigeration has allowed us to expand into ductless heat pumps, and as of May 2022, we are now officially selling and servicing them as well. At Pacific Fireplaces, we’re dedicated to providing the best products and service to our customers, and we look forward to continuing to serve our community for years to come.

Pacific Fireplaces Team

Chad Befus

Owner & Technician

Meet Chad, the fireplace expert at Pacific Fireplaces! As the son of the company’s founders, Chad has been involved in the family business since 2008, starting with service work and repairs. He then expanded his expertise into wood and electric fireplace installations and soon obtained his gas ticket. Chad is highly qualified with an Advanced WETT certification for wood fireplaces, and in 2015, he received his Class B Gasfitter ticket with distinction, earning him the “Gasfitter Apprenticeship Award of Excellence” from Camosun College and Technical Safety BC. With a degree in electronics and computer science, Chad brings a unique blend of technical knowledge and practical experience to every project he works on.

Vivien Befus

Owner & Sales

Description & Photo to come

Ken Bolton

Gas & Electric Technician

Description & Photo to come

Nicole Cadieux

Showroom Floor

Description & Photo to come

Greg Kerr

Gas Technician & Installer

Description & Photo to come

Caleb Hutcheson

Gas, Wood & Electric Technician & Installer

Caleb is also a family member, he is Chad’s cousin. Caleb completed his gasfitting apprenticeship in 2019 and is a ticketed class B gasfitter and WETT certified installer. Caleb has been our head installer since 2019. He has been servicing electric fireplaces since 2016.

Don Befus


Don has been in the fireplace business since 1975. He started Pacific Fireplaces in 1999, took a break for a few years to build houses, then came back strong in 2008 with his son Chad to expand into Gas fireplaces & Wood Fireplaces. He retired at the end of 2021, and now has a place up at the lake and spends his winters down south. 

Bonnie Befus


Bonnie is Don’s wife and Chad’s mother. She worked at Pacific Fireplaces from 1999 – 2021, and got her long deserved retirement on April 1st, 2021. 

Get in Touch with Us

Come visit our showroom to speak with an expert and check out some examples of the products we carry. If you have any questions or concerns before visiting feel free to contact us. 


2205 Keating Cross Rd, Saanichton, BC

Hours of Operation

Monday - Friday 9:00 AM - 4:30 PM
Saturday: 10:00 AM - 4:00 PM
Holiday Hours: Closed