Services & Maintenance

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Gas Fireplace Service & Repairs

Did you know that the white “cloudiness” on the inside of your fireplace glass can permanently damage your glass?

Did you know ammonia based glass cleaners can permanently ruin the glass on a fireplace?

Gas fireplace glass replacements start at around $400 and can surpass $1000 on some units!

The life expectancy of a gas fireplace is typically 20-30 years. The best way to keep your fireplace heating well, running safely and help it to last for many years to come is an annual safety inspection, maintenance & cleaning. Pacific Fireplaces, Technical Safety BC and all gas appliance manufacturers recommend annual maintenance on gas fireplaces for exactly this reason.

At Pacific Fireplaces, we are committed to providing top-notch services in the installation, repair, and maintenance of gas fireplaces. We are proud to have highly skilled technicians who possess extensive knowledge and use cutting-edge tools in their work.

If you’d like to read a more in depth explanation about the importance of a gas fireplace service, we have a full explanation of what we offer here

Get ahead of the game and avoid the waitlist! Schedule your gas fireplace maintenance service in advance or take advantage of our off-season pricing incentives by booking your appointment during May and June. Remember, even if you’re not using your fireplace during the summer, acidic buildup on the inside of the glass can still cause damage. Don’t wait, schedule your service now and enjoy peace of mind all year round!

Electric Fireplaces – Repairs

We are proud to be the electric fireplace experts for the island and the authorized Dimplex service center. We often get asked about how to maintain their electric fireplaces, and typically the only necessary maintenance is on older units light bulb changes are required. Newer units have LEDs and do not even require bulb changes. However, for all heating units, the fan is the main point of failure. Regular cleaning by can minimize dust buildup in the bearings and bushings, thereby extending the fan’s life. Just make sure to unplug your unit first!

If you have a Dimplex electric fireplace that needs repairs, we are here to help. Our technicians are trained to handle repairs for all Dimplex electric fireplaces. We can service your unit either at your home or you can bring it in to our shop. Please note that we only repair Dimplex Electric Fireplaces and cannot service other brands.

Ductless Heat Pump Service

An important part of keeping your ductless heat pumps working well for years to come is consistent cleaning and maintenance. Tasks like filter cleaning may not require a technician, but the more extensively yearly cleaning & inspection should be completed by a technician familiar with your specific heating equipment. Annual maintenance can keep your unit running at top efficiency, and potentially save you from inconvenient down time when you need your system the most.

Natural Gas & Propane BBQs

Discover the Ultimate BBQ Care Experience with Pacific Fireplaces! Elevate your outdoor cooking game with our premier natural gas BBQ servicing and cleaning solutions. At Pacific Fireplaces, we specialize in cleaning, servicing & repairing natural gas and Propane BBQs. Ensure your BBQ is operating at peak performance for your spring and summer BBQ Season!

Our skilled & certified technicians are dedicated to delivering unmatched service, leaving your BBQ ready for your next grilling masterpiece. Say goodbye to grease buildup and hello to flawless grilling experiences with Pacific Fireplaces. Trust us to keep your BBQ in pristine condition and savor every moment of outdoor cooking without the hassle.

All BBQ technicians are certified gasfitters.

Wood Fireplaces & WETT Inspections

Pacific Fireplace repairs wood units we have installed for wood stoves and wood fireplaces. We employ WETT Technicians, provide WETT Inspection services during the course of installing a new unit to meet insurance company requirements.

We do not offer a chimney sweeping services for wood fireplaces, nor do we offer stand alone WETT Inspection services. If you are looking for Chimney sweeping or WETT inspection services we recommend Aero Duct Cleaning

Get in Touch with Us

Come visit our showroom to speak with an expert and check out some examples of the products we carry. If you have any questions or concerns before visiting feel free to contact us.